Privacy Policy

AJ Coaching & Wellbeing is committed to protecting your privacy. This Privacy Policy explains how I collect, use, store, and protect your personal information when you engage with my coaching services.

1. Information We Collect

I may collect the following types of personal information:

Personal Details: Name, email address, phone number, and mailing address.

Health and Wellbeing Information: If shared voluntarily during coaching sessions, I may collect relevant information to tailor your support.

Payment Information: When you purchase services, payment details are processed securely through third-party payment providers.

2. How I Use Your Information

I use your personal information to:

Provide coaching services tailored to your needs.

Communicate with you about appointments, updates, and services.

Process payments securely.

Comply with legal or regulatory requirements.

3. Confidentiality & Data Security

I respect your privacy and confidentiality. Any information shared during coaching sessions remains strictly confidential, except in the following circumstances:

If required by law or to prevent harm.

With your explicit consent to share information with third parties (e.g., referrals to other professionals).

I implement industry-standard security measures to protect your data from unauthorised access, loss, or misuse.

4. Third-Party Services

I may use trusted third-party providers for payment processing, scheduling, or communication. These providers have their own privacy policies, and I encourage you to review them.

5. Your Rights

You have the right to:

Access, correct, or delete your personal information.

Withdraw consent for data processing at any time.

Request a copy of the data I hold about you.

To exercise these rights, please contact me at: amanda@ajcoaching-wellbeing.com

6. Data Retention

I retain your personal data only for as long as necessary to provide services and comply with legal obligations. Coaching notes are minimal and are securely stored and deleted after 12 months.

7. Updates to This Policy

I may update this Privacy Policy periodically. The latest version will always be available on my website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me at:

AJ Coaching & Wellbeing

amanda@ajcoaching-wellbeing.com

By engaging with my services, you acknowledge that you have read and understood this Privacy Policy.